FAQ

You can display any step counter you want: strava, Samsung health, etc…

To do that:

In the settings, choose “complication” for one of the widget.

Then, on your watch, “TAP ME” will be displayed on the widget : tap the screen on it.It will open the complication chooser helper.

Scroll in it until you find the samsung health data that you want to display, and select it.

Unfortunately no.

Each app is independant.

You can give what you want from 1€ to 10€ depending on how much you value the app, each gift unlocks all the same premium content in the app.

But only in its app, not in the other.

You can try them in free mode to see if you like them, before buying the premium features 🙂

Have you ever experience about widgets not refreshing, or data synchronisation issue?
This issue may caused by Doze feature. If you want to know about Doze feature, please refer to the following link: here.

To turn off optimization function in battery optimization, please refer to the following steps (might be slightly different depending on your mobile manufacturer):

1. Open the Settings menu on your device and tap Battery.

2. Tap Battery at the bottom left.

3. Tap Battery Usage. 

4. Tap the more button on the action bar at the top right, and choose Optimize battery usage.

5. On the Optimize Battery Usage screen, switch to the All apps list from the drop-down to see all of the apps on your device. TURN OFF to exclude THE WATCH FACE from the Doze feature.

Some phones under android 9 are quite agressive on background running services. Meaning that they kill services unless you add them on white list.

You can check your mobile settings, maybe do you have some “economy” mode for battery saving, or something like that, which prevent service to run.

I do not have your specific phone to give you the right location of the settings (This website might help you if you do not find it by yourself: https://dontkillmyapp.com/)

After removing it, remove the widget, reboot the mobile, and then place again the widget on screen, to be sure all the services are restored.

Apparently, this can be related to the type of account you use: if your account is set to Googlemail not Gmail.
Here’s the link to the instructions you can follow to fix it

https://support.google.com/accounts/thread/4692671?hl=en

All users experiencing this issue solved it by following these steps, it should work 😉

To modify the complication, you can do as following:

Hit the gear icon of the widget settings in the phone app, it should open the selector directly on your watch.
Just hit it while the watch face is displayed on your watch (not in settings or ambient mode).

Or

Go to the settings of the watch face on your watch. Hold your finger on the screen until the settings screen shows up.
And then go in the widget category to modify the widget you want: select “complication external data” and it will open the complication chooser helper.
Scroll until you find the data you want to display on the watch face.

It seems that the stores of your two devices are not sync.
It is not something related to the watch face itself, it will do this for every app if not sync 🙂

The sync of the purchase between watch & mobile takes sometimes time, as it is not sync all the time by the Google Play Services. This is not something handled by the app itself, but by the Google Play store.

There are different ways to enforce the refresh of the payment of apps, please try the following to see which one will work:

• Reboot the watch/mobile
• Go in the the Google Play Store on your watch, in the “my apps” category, and search for new updates.
• The sync should be done.

You must also verify that you are using the same Google account to install the watch & mobile: the one used for the payment.

After checking all this, you can try to force the manual sync if premium is still locked on watch:

While the watch face is displayed on watch (not in settings), use the “sync now” button available in the “general” settings category of the phone app.
It should manually sync the premium access.

Each gift unlocks the same content: all the features 😉

Some features use more battery than other:

• Screen on duration
  If you set something > default, it will obviously use more battery to keep the screen on
• Ambient mode
  The “Eco” Ambient mode is the default one, and will be very battery efficient. No additional batteryusage.
  The other ones use a bit more of battery, by displaying and updating data even in ambient mode(and colors for full).
  Basically, eco < b&w < full
  Also, the more you hide content in ambient mode, the more you will save battery. You have access to a few options to hide the unnecessary content 🙂
• Heart rate data
  The heart rate sensor uses a lot of battery. I would recommend to use it only during a workout or short sessions.

If it can help you to get a good usage 🙂

All Watch Faces are accessible via the Google’s “Wear OS” Application on your phone.

You will find three last used faces icons and a button MORE.
Click MORE button to open the full list of your watch faces.
One you have selected the desired Watch Face, hit the GEAR ICON displayed on the Watch Face preview to open the settings panel.

Please verify that you installed the companion app of the watch face, as suggested in the watch face settings on your watch.
You also need to enable data and gps on your mobile, and that both are at bluetooth range.

These are the only requirement to get weather.

You can check your mobile settings, maybe do you have some “economy” mode for battery saving, or something like that, which prevent service to run, or to access gps.
Also verify in the settings of your mobile in the “applications” category, that you did accept all the permissions for the app.

Weather results will then depends on the data sent by openweathermap.com or yr.no (it depends on your choice in the watch face settings).
After choosing a provider, hit the “update now” button to test it.

If you do not get accurate results for your location, you can rely on complication to get better weather results, by using an external weather data provider.

To use your own weather provider:

• install the weather complication data provider you want on your watch (could be accuweather, the weather channel, google weather, etc).
• then select “complication” as data for the widget in the watch face settings on your watch, then hit the “define” button.
• and select your weather provider in the complication chooser helper.

Please verify that you installed the companion app of the watch face, as suggested in the watch face settings on your watch.

Then, in the mobile application, verify that the connection is done with Google Fit. There is a “connect/disconnect” button, which will be updated, depending on the connection status.
Just check if the button ask you to connect (meaning you are not already connected), or to disconnect (meaning you are connected and ready to go).

Alternatively, you can use any steps count external complication data (Strava, Google Fit…), to be displayed as a complication on any of the widget.
Just select the steps in the complication chooser helper.

May be did you activate the “show interactive areas” option in the settings?

If yes, just deactivate it in the “interactivity” section 🙂

This option is just an hint to display where you can touch the screen.